Banking
Banks to hire more customer service staff
Polish banks are hiring new staff again after years of massive layoffs. Several major lenders said they plan to hire more than 2000 workers, mainly bank tellers and other ?frontline? staff. One of the biggest, Bank Austria?s BPH, said it needs 800 more people to staff new branches. Other major banks that say they need more workers include BRE, Pekao, Millennium and Eurobank.
Banks? hiring spree comes after years of drastic job cuts because of mergers, new IT systems and overall economic situation. Commercial banks trimmed their payroll by eliminating 28.000 jobs since the year 2000, although the figure fell to just 2500 last year.
Poland?s biggest lender, state-controlled PKO BP has no plans to hire new people. Industry sources say the bank is overstaffed by a third. PKO BP has about 35.500 workers on its payroll. It shed 1100 workers last year through natural attrition. Another big state-owned bank, BGŻ, slashed its workforce by more than 10 percent even before it was acquired by Rabobank and the European Bank of Reconstruction and Development.